Many people have questions about archival research, and why it is often better to hire a professional to retrieve documents. I will try to answer some of the most frequently asked ones here.
Why can’t I just go to the archives and get the files myself?
In general, you can. The National Archives allows properly registered individuals to conduct research. One must complete an orientation course, obtain a researcher ID card, and become familiar with archival rules and procedures. Researchers must make an appointment well in advance of their expected visit, and request the documents they wish to examine.
How hard is it to request documents?
Every archive has its own system of document request procedures. For example, the National Archives system and forms are different from those at the U.S. Army Heritage and Education Command. It can be quite frustrating to fill out the forms when you are not familiar with the particular system an archive uses.
Won’t the archives make copies for me, so I don’t have to go there?
Most archives offer copy and duplication services, for a fee. However, wait times can be quite long, sometimes several months. A professional researcher can scan or photograph documents and provide you with completed images in much less time.
How much do you charge for basic research, obtaining personnel files, and other services?
Fees vary depending on the type of records obtained, number of pages in a document, amount of time spent, distance traveled, and other factors. For example, personnel files with many pages cost more than files with only a few pages.